“From our initial meeting several months ago and during the odor investigation we observed that you are involved in all aspects of assessing our odor problems; working alongside field staff and not just directing the effort from the office. This is very important to us, as our wastewater infrastructure is very unique and understanding what is actually happening in the field is critical to correctly sizing and locating the Biotricklers. In addition, unlike some other consultants … your report was very well put together. We note that you graciously accepted our editorial feedback and gave us a very professional odor control assessment report.”

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